Privacy Policy

At iPass, your privacy and the security of your data are our highest priorities. This Privacy Policy outlines how we collect, use, and protect your information when you use our estate security and management platform.

1. Information We Collect

We collect information that is necessary to provide a secure and efficient service for you and your community. This may include:

• Personal Information: Name, phone number, email address, and physical address within the estate.
• Visitor Information: Names, expected arrival times, and vehicle details for individuals you invite into the estate.
• Device Data: IP address, operating system, and device type to ensure optimal performance and security of the app.
• Usage Activity: Logs of gate access, generated QR codes, and panic alerts for security auditing and history.

2. How We Use Your Information

Your data is strictly used for the core functionalities of the iPass platform:

• To authenticate residents and managing estate access securely.
• To generate and validate unique access codes/QR codes for visitors.
• To alert you of visitor arrivals and process emergency panic alerts immediately.
• To provide a digital entry and exit log for accountability within the community.
• To process utility and estate due payments securely via our payment partners.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. Your data is only shared in the following circumstances:

With Estate Management: Your security personnel and estate managers have access to logs and resident statuses strictly for security operation and verification purposes.

With Service Providers: We use trusted third-party providers for hosting and payment processing who are bound by strict data protection agreements.

Legal Requirements: If required by Nigerian law enforcement regarding official investigations and only upon due legal process.

4. Data Security

We employ industry-standard security measures including encryption in transit and at rest to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Access to data is strictly permission-based.

5. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you leave a community using iPass, you can request full anonymization of your data subject to the retention policies defined by standard security regulations.

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any major changes by posting the new policy within the iPass app and updating the "Last Updated" date at the top of this page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact our support team at:
Email: info@ipass.ng
Phone: +234 (0) 818 109 4389